Terms & Conditions

The terms and conditions apply to the use of this Website and by using this this Website you agree to be bound by the terms and conditions set out below. If you do not agree to these terms and conditions you may not use or access this website.

We advise all our customers to carefully read our Terms and Conditions prior to placing an order, to avoid any inconvenience for either party.

If you have any questions relating to these terms and conditions, please contact our Customer Service team by email – info@handmadeperfect4u.co.uk, or call us on 01604638922 Monday to Friday, 08:30 – 18:00, Saturday 10:00 - 14:00.

Website Registration

When you place an order, or register as a customer the personal information which you are required to provide must be true, accurate, current and complete in all respects. You must notify us immediately of any changes to the personal information by contacting us by email on info@handmadeperfect4u.co.uk.



You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of conditions by you or any other liabilities arising out of your use of this website, or by the use of any other person accessing the website using your shopping account and/or your personal information.

Prices & Payment

Prices for products as displayed on the website include UK VAT (where applicable)at the current rate and exclude any delivery charges. We reserve the right to amend prices at any time. Should the occasion arise that the incorrect price for a product is displayed on the website due to a system glitch or human error, we reserve the right to cancel any orders made for products at the incorrect price and refund all monies that have been paid. We are not obliged to honour the incorrect price in any future orders. In the unlikely event that this should occur we will contact you to advise of this as soon as possible. You must pay in full for the products (including any applicable delivery charges) at the time of placing your order.


The Order Confirmation Email is not an acceptance of your order and does not indicate you have entered into this contract. You will enter into a contract with, and your order is deemed to be accepted by the Shop at the point at which goods are dispatched via courier, a Home Delivery date is agreed, or you are notified that Click & Collect orders are ready for collection.

We will send you an Order Confirmation email detailing the products you have ordered including price and the leadtime shown at the time of ordering. Should there be any error, or you do not receive an Order Confirmation please email as soon as possible at info@handmadeperfect4u.co.uk.

Payment for your order will be charged when you place the order.

The lead time or delivery date given at the time of placing the order are estimates only based upon the best available information concerning manufacturer’s lead times and transportation time and these are considered as accepted by the customer.

Non-acceptance of an order may be a result of one of, but not limited, to the following conditions: The products you ordered are unavailable from stock. The supplier has discontinued the products you have ordered. Our inability to obtain authorisation for your payment. Your order has not passed our fraud screening process The identification of a pricing or product description error. You are purchasing an age restricted product and we are not able to verify that you are over the required age. An item is unable to be shipped overseas to your given delivery address, due to transport or import restrictions.

International Orders

For customers purchasing from outside mainland UK the shipping costs shown on the website and Order Confirmation are given as an estimate only. We endeavor to give the most accurate price, but due to variance in size and weight of our goods, shipping can incur additional charges. If there is a difference in the shipping costs, we will contact you either by e-mail or telephone to advise you of the costs and discuss the options. For customers purchasing goods to be shipped outside the EU, VAT will be deducted from the order at checkout, once you have filled in the billing information. Upon delivery to these countries you may be liable for import duty and local taxes on your order, which will need to be paid to the carrier or local tax office before they will release the goods.

Cancellation & Returns

We want you to be completely satisfied with your purchase and if for any reason the items you have ordered do not meet your expectations we will be happy for you to exchange these for another item of the same valueor refund you in full.

The Consumer Contracts Regulations 2013 offers you the following cancellation rights when you buy online or by phone:

You have the right to return your order within 28 days of the date the order is delivered to you or your representative.

Items that are unable to be cancelled or returned unless damaged or faulty include bespoke furniture or lighting, flat-packed items that have been assembled, items that are made to order or personalised, media items where the seal has been broken, toiletries that have been opened, perishable items, and personal items such as earrings, underwear and swimwear.

Please be aware that the costs of returning unwanted items that are not faulty or damaged are your responsibility.

If the items are too large to be sent through the post please contact us via email or phone and we can arrange a courier to collect the goods which will be chargeable if the goods are not faulty or damaged.

We will reimburse to you the amount in relation to goods to which cancellation rights apply, via the method used to pay for the original transaction. This includes the cost of delivery (except for the supplementary costs arising if you choose a type of delivery other than our standard and least expensive method of delivery).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement no later than 30 days after the day we receive back from you any goods supplied.

Please return your goods to us in the exact condition you received them, including original packaging, to Customer Services Team, Perfect4U Fashion 1 Northcote Street, Northampton, NN2 6BE

Age Restrictions

If you are under 18 you may use this Website only under the supervision of a parent or guardian. By law we cannot sell knives, alcohol or tobacco to persons under the age of 18. It is illegal to buy restricted products if you are under age, or to buy restricted products for someone else who is under age. By placing an order for an item that by law we are only permitted to sell to customers who are 18 years or older, you are confirming to us that you are 18 years or older.

Intellectual property and right to use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Limitation of liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

You agree that, fully permitted by applicable law, we will not be responsible or liable (whether in contract, tort or otherwise), under any circumstances, for any of the following Conditions:

Interruption of business

Access delays or access interruptions to the Website Data non-delivery, mis-delivery, corruption, destruction or other modification Loss or damages of any sort incurred as a result of dealings with or the presence of off-Website links on the


Computer viruses, system failure or malfunction which may occur in connection with your use of the Website, including during hyperlinks to or from third party websites

Any inaccuracies, missions or misleading, false or deceptive statement in the content

Entire agreement

These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what and you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.


The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

Any other questions?

If you have any questions on any aspect of  contact us: Email: info@handmadeperfect4u.co.uk


UK: 01604638922

Post: 143 Kingsley Road, Northampton, NN2 7BT